McCluskey Brothers Organic Farms

Shipping


You have three "shipping" options to receive the McCluskey Brothers farm products you order from our on-line store.  Please choose the option that suits you best.

  • Pick-up at Shillelagh Glen Farms
    You may pick-up your order at Shillelagh Glen Farms Monday through Saturday.  Usually.  We are a small, family farm and things do come up from time to time, so it is very important that you call ahead to arrange your pick-up time.  Please give us a call at 608.986.3760.  There is no shipping charge for pick-up at Shillelagh Glen Farms.
  • Delivery
    Yes, we do make deliveries!  It makes sense to us that if we're going to be in your neck of the woods, we ought to bring your order along.  The rub here is that you must know when and where we'll be...we post this information on our blog (See Delivery under the menu at the top of the page)...and you must call ahead to arrange delivery at least 2 business days before the scheduled delivery day.  So please give us a call at 608.986.3760.  There is a $3 per order shipping charge for delivery.
  • Shipping
    This is where a Spee-Dee Delivery or U.S. Postal Service truck stops at your address and the driver leaves your order at your door.  If you live in Illinois, Iowa, Minnesota, North Dakota, South Dakota or Wisconsin we will ship your order via Spee-Dee Delivery where available.  All other orders will be shipped via the U.S. Postal Service, usually in a flat rate box.  Please note:
    • Cold Pack
      If your order includes beef you MUST buy a Cold Pack, so please be sure to add it to your shopping cart before you check out.  We advise you to upgrade your shipping method to overnight express if your order includes beef.

      If your order includes cheese or curd you MAY need to buy a Cold Pack if warm weather conditions warrant.  For shipping purposes "warm weather" means temperatures greater than 55 degrees (Fahrenheit).  If it is possible that your order could experience temperatures above 55 degrees any time during shipment then you must buy a Cold Pack.  Please be sure to add it to your shopping cart before you check out.  We advise you to upgrade your shipping method to overnight express if your order includes cheese or curd and warm weather conditions apply.

      We will not be responsible for any damaged product if you do not buy Cold Packs or select overnight express shipping as suggested.

      We will not be responsible for any orders that remain outside and are not brought indoors to proper temperature upon delivery to the "ship to" address.  It is imperative that someone be present at the "ship to" address to personally receive delivery of and provide proper care for your order, including (and especially) temperature control.

       
    • Shipping Times
      We ship on Monday and Tuesday only.  We have chosen these shipping days to ensure that you receive your farm products as quickly as possible with no delay due to weekend nondelivery.
       


A Word About Weights
This is important.  Very important.  Both our beef products and our cheese products (but not our curd products...a bag of curd weighs 12 oz.) are in random weight packages.  Here's what "random weight" means.:

  • Beef
    All our beef products - premium ground beef, liver, rib-eye, and tenderloin - are wrapped in one pound random weight packages.  This means, for example, that a one pound chub of our premium ground beef may weigh one pound, or a little more or a little less than one pound.  You pay only for the actual weight of the beef product we ship to you.
  • Cheese
    Our cheeses are wrapped in 1/2 pound random weight packages.  This means that if you order a block of sharp cheddar, for example, the block of sharp we ship you may weigh 1/2 pound or a little more or a little less than 1/2 pound.  You pay only for the actual weight of the cheese we ship to you.
  • Curd
    Our bags of curd are not random weight.  A bag of curd - plain or any flavor - weighs 12 oz.  Our curd is priced per 12 oz. bag and you pay per 12 oz. bag.

Returns
We want you to be completely satisfied with your McCluskey Brothers farm products.  Please call us at 608.986.3760 Monday - Friday between 9 a.m. and 3 p.m. (CST) if you have any questions or are dissatisfied with the farm products you purchase from us.  We may ask you to return any unused portion, so please call us before you discard any product. 

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